Jewelry Exchange
Reviews and Complaints
Jewelry Exchange Ring Review
Did not stand behind their product
THE JEWELRY EXCHANGED RIPPED ME OFF
My fiance and I purchased a diamond engagement ring from the Jewelry Exchange in Bethesda. Prior to the purchase, they never disclosed to us that the diamond had been drilled, which according to a gem appraiser, is against the law.
The gem buyer I spoke with told me it was a worthless stone and he could not even offer me a price for it, and that the diamond had no significant value, and certainly not worth what we paid.
My fiance is enlisted in the Air Force and we do not have the money to take them to court over this, which I'm sure is what they count on because during this whole nightmare of searching for an affordable engagement ring we learned that there were many complaints against this store over similar practices. I tried to get them to at least refund the money on the diamond itself, but they were rude to me and told me too bad, all sales are final and we don't give refunds.
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How sad :cry .. Our rings that we own , are some thing that means alot to us!..