Product: Jewelry Exchange Customer Care Clear all filters (5 of 5 reviews match)
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Jewelry Exchange - Lost my business
When the jewelry exchange today to upgrade my wife's wedding rings but the salesperson stated that they don't buy back any jewelry even with great grade diamonds from zales. I was going to add 3k also. They refused. Went to zales and upgraded to a beautiful 3 carat...
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1.0
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Jewelry Exchange Customer Care
#1237716
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Hello, I just had a horrible customer service experience at your store in Sudbury Ma.My husband bought me over $700 in jewelry. I did not like one of your chains. I came in to return it. I was told I could only get store credit. While I waited I saw on your website a...
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1.0
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Jewelry Exchange Customer Care
#1146057
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On April 2017, me and my fiance walked in to the Jewelry Exchange in Irving. We initially paid $300.00 down for the ring. We have made layaway payments every month since then EXCEPT for these last 2 months. We moved pretty far away and due to our jobs and...
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Anonymous
RCUEVAS

Nobody ever called or apologized! Unbelievable!

Anonymous
Rachel turner

Nobody ever called me or apologized...I will never ever go to that place agakn! Awful people.

3.3
Product
Jewelry Exchange Customer Care
#1125793
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Went to the Jewelry Exchange in Eagan. On Sept 4th with my husband who has not been in a jewelry store in 17 years to upgrade my diamond. We worked with Joseph wonderful man. Not only did he spend a few hours working with us. I called and was not sure on the diamond we...
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5.0
Product
Jewelry Exchange Customer Care
#1097375
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Jewelry Exchange Customer Care Review

Awful customer service. Very rude. I don't trust this place. Sorry I ever dealt with them.
1.1
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
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Jewelry Exchange Customer Care
#975686
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