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Jewelry Exchange - Worked for them

I worked for this establishment. They're full of scams. They sell enhanced diamonds without disclosing that. I left them because they insisted on not disclosing the facts
#1071905
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My fiancee and i purchased a diamond from jewelery exchange that was cracked inside brown specks all over it had the diamond appraised for $35 i paid $1,600 for it and its worth ***!!! And they wont refund my money everything they say is a lie!!!
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Dayna.Kerschke
Dayna.Kerschke

Please anyone out their that had a nightmare with the jewelery exchange such as i please let me know, anyone my nightmare was with the one in villa pk their word is nothing my...

1.0
#1048413
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Jewelry Exchange Customer Care Review

Awful customer service. Very rude. I don't trust this place. Sorry I ever dealt with them.
1.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#975686
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The diamond exchange is a great place for jewelry. Great staff that knows their product, and friendly atmosphere. I would recommend them to anyone.
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Anonymous
Anonymous

Poor quality bad customer service Hackensack the woreste do not deal with them they will never going to do anything good to make it up but take more money out of you bad diamo...

5.0
#927793
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The same exact diamond has fallen out of the halo on my engagement ring FOUR TIMES, yet they want to charge me for it. Clearly the initial "repair" was never done correctly, even when done under warranty. This last repair literally lasted only TWO DAYS. Paid $107.86...
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1.2
Overland, Missouri
I didn't like
  • Being blamed for a repeated factory error
  • Being cheated out of my money
  • Being sold a lemon
#889191
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Jewelry Exchange Most Helpful Reviews

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Jewelry Exchange Ring Review

Paid 5200 for 1.10 carat diamond solitiare ring only to find out almost a year later when i had it appriased it didnt match the diamond certificate dont buy online. From them
2.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#885970
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My husband and I went to the Jewelry Exchange on 2/19/16, to pick out a ring for our 20th wedding anniversary. First thing is we picked the ring setting. There was no problem there. Then when it came time to pick out the diamond, it turned into a nightmare. The...
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Anonymous
Anonymous

Lol ive been in the buisness for ten years and you are sooo right! They were doing there job but they should have absolutely shown you a smaller stone. There is a reason you w...

Anonymous
Anonymous

You're an ***! You can't get a high quality 1 cart diamond for under 6 grand. Learn how to shop with in your price range. For your budget and quality, you're more in the marke...

1.4
#795420
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Cancelled a order minutes after ordering. Jay said it was fine he would take care of it. Instead the cancelled ordered showed up anyway a month later. Now thier wanting to charge 65.00 for shipping and sizing. I had to pay to ship back a canceled order and now they...
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1.4
I liked
  • Selection
I didn't like
  • Being screwed
#714457
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Jewelry Exchange Ring Review

This place sucks pay a lot of money for a ring and it broke
Waterford, Virginia
#687025
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Jewelry Exchange Ring Review

Sold me a ring that cost me $1450 that I found out later wasnt worth anything! I will never recommend this place or ever step into Jewerly Exchange again!
1.0
Details
Customer service
#678723
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