Jewelry Exchange Phone Numbers and Emails

Toll-Free Number:

  • (888) 539-3574

Customer Service:

  • (651) 688-2200
    Eagan - Jewelry Exchange
  • (303) 770-1000
    Greenwood Village, CO
  • (201) 525-1300
    Hackensack, NJ
  • (734) 525-3200
    Livonia, MI
  • (610) 292-0200
    Norristown, PA
  • (314) 426-9100
    Overland, MO
  • (602) 548-7700
    Phoenix, AZ
  • (650) 367-6500
    Redwood City, CA
  • (425) 687-8000
    Renton, WA
  • (978) 443-0550
    Sudbury, MA
  • (630) 530-0444
    Villa Park, IL

Headquarters:

  • (714) 542-9000

Jewelry Exchange Email:

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Contact Information

Jewelry Exchange Website:

Jewelry Exchange Help Center:

Corporate Office Address:

Goldenwest Diamond Corporation
15732 Tustin Village Way
Tustin, California 92780
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 10:00am - 5:00pm

Saturday: 10:00am - 6:00pm


Store Hours:

Monday - Friday: 10:00am - 5:00pm

Saturday: 10:00am - 6:00pm

Sunday: Closed


Other Locations:

The Jewelry Exchange in Minneapolis

3090 Courthouse Lane

Eagan, MN 55121


The Jewelry Exchange in Seattle

2833 NE. Sunset Blvd.

Renton, WA 98056


The Jewelry Exchange in New Jersey

171 Main St.

Hackensack, NJ 07601

More contact details

Jewelry Exchange Rating Based on 21 Reviews

Rating details

2.7
more details
Customer service
Price Affordability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services

Rating stats

Rating trend

Summary of Jewelry Exchange Customer Service Calls

2 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jewelry Exchange?

Product/ Service Question:

  • “I put a engagement ring on layaway and we didnt work”

About

Summary

Jewelry Exchange is considered to be one of the largest direct diamond importers in the U.S., it is also the largest worldwide customer of two of only five super site holders in the world. The company has first access to hard-to-find diamonds and imports them at pretty low prices in comparison with their competitors. It is what the company is famous about. The founder of Jewelry Exchange is Bill Doddridge, he occupies the position of CEO and President. It all started in 1977, when after saving enough money, Bill Doddridge started jewelry business; he bought Buena Park Loan and Jewelry, a pawnshop located in the next town over from his. In 1986 he moved the business to Main Street in Santa Ana, California and brought jewelry manufacturing in-house. Currently the company includes two jewelry stores in Santa Ana and San Francisco, as well as sells its products online.

Jewelry Exchange reviews and complaints

Jewelry Exchange is ranked 121 out of 1477 in Jewelry and Accessories category

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